In order to process a transaction between you and The Friendly Panda we need to collect some of your personal information. As we understand how important it is to you that your personal information is kept safe and confidential we have set out this Privacy Policy to demonstrate our commitment to our customer’s privacy.

We only request and obtain information from you to enable us to process your order, deliver your goods and keep you up to date with promotions, new releases and other marketing material from The Friendly Panda
The personal information we ask you to provide us with is as follows:

1. Your name and address
This is of course required to deliver goods but may also be used by us to send correspondence about your order or to send a brochure of forthcoming releases or other marketing or promotional material. Please tick the appropriate box whilst ordering

2. Your email address
By providing us with an email address you are allowing us to use your email address for all communications relating to your transaction. We may also use it to send marketing and promotional material as described above.
Please tick the appropriate box whilst ordering

Telephone numbers
To process your order efficiently and to ensure your goods are delivered safely and securely we need to know your telephone number, preferably a landline and mobile number.
Please tick the appropriate box whilst ordering

These are small pieces of data stored on your computer and identify your computer to our server. They do not allow us to access your computer or your personal information and can be turned off by you by changing the settings on your browser. Please note this is widely used technology and if you change the cookies setting in your browser it may stop you from purchasing goods from this website.

All information
We respect your confidentiality and privacy. We keep all information we collect securely and do not sell, transfer or share your information with any other person, website, business or organisation except as is required to process your payment and deliver your goods.

Should you prefer that we do not use your address, email address or mobile telephone number for sending to you marketing or promotional material from The Friendly Panda please ensure you have ticked the appropriate box at the time of order or send us an email at or contact 07850 542146 and we will remove your details from our list.

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

Forms related cookies

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

Site preferences cookies

In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; {List the social networks whose features you have integrated with your site?:12}, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. This Cookies Policy was created with the help of the GDPR Cookies Policy Generator

However if you are still looking for more information then you can contact us through one of our preferred contact methods: